Office Hours
Monday to Friday 9am - 5pm
For non-emergency enquiries, please contact us during office hours for the fastest response.
Out-of-hours contact for tenants
To report your maintenance issue please see the details below. Your enquiry will be reviewed and we will respond to your request as soon as possible.
What counts as an emergency?
An emergency is any situation that poses an immediate risk to your safety or could cause serious damage to the property, such as:
- Uncontainable water leaks or flooding
- Total loss of heating or hot water (in winter months)
- Fire
Important: If you contact a contractor for an issue that is not deemed an emergency, you may be charged for the call-out cost.